Grocery Outlet Return Policy: Time Limit, Refund Process Explained

Grocery Outlet Return Policy Explained

Any item can be returned to Grocery Outlet with a receipt within 30 days of purchase, a corporate customer service representative said. The Grocery Outlet return policy applies to perishable and non-perishable items; if a food item spoils, you can still bring it in for a return or exchange. Returns must be made at the same store where the item was purchased.

Your refund will be credited to the original form of payment. For example, if you paid with cash, you’ll receive a cash refund and if you paid with a debit, credit, or EBT card, the refund will be credited back to the card you used. You’ll need to present the card to complete the return.

We contacted Grocery Outlet stores in California, Idaho, Oregon, Pennsylvania, and Washington to confirm this information.

In Summary

Grocery Outlet accepts returns on all items within 30 days of purchase as long as you have the receipt. You’ll need to return the item to the store where it was purchased. Your refund will be issued to your original form of payment.