Conn’s Repo Policy: Voluntary Repossession and More Explained

Conn’s HomePlus has a voluntary repossession policy. If you can no longer afford to make payments on your purchase, you can contact Conn’s and surrender your item(s). For more details on Conn’s repossession policy, see below.

Conn’s Repo Policy

Conn’s HomePlus has a voluntary repossession policy, customer service representatives said. Conn’s — a furniture, mattress, and appliance store chain — will also work with customers struggling to make the payments on their purchases. You can contact a Conn’s credit representative at (800) 511-5750 to discuss your options. And, if you can no longer afford to make the necessary payments, you can surrender the item(s) in a voluntary repossession. Conn’s will schedule a pick-up time for the item(s) after you agree to repossession.

Keep in mind, if you miss a payment without first contacting Conn’s, the customer service department will contact you. Conn’s will not, however, attempt to enter your home to repossess items without you scheduling a pick-up time.

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In Summary

Conn’s HomePlus has a voluntary repossession policy. For more on Conn’s store policies, see our articles: Places Like Rent-A-Center: Aaron’s, Conn’s HomePlus, Rent Delite, etc and Stores Like Aaron’s: 8 Rent-to-Own Furniture Stores Compared.